Online Store Guide
ShoppingInformation on how to use the AMY COULEE Online Store[ STEP1 ] OrderAfter adding the desired items to the shopping cart and setting the delivery address and payment method, the order confirmation...
Shopping
Information on how to use the AMY COULEE Online Store
[ STEP1 ] Order
After adding the desired items to the shopping cart and setting the delivery address and payment method, the order confirmation screen will be displayed. Please check the contents, if there are no errors, your order will be completed.
[ STEP2 ] Order Confirmation
After completing your order, we will automatically send you an order confirmation email. If you have not received the email at this time, please check your email address again, it may be that you have received spam, entered the wrong email address, or received incorrect settings. If an item is out of stock after you place your order, we will notify you by email. Also, if the shipping warehouse has stock, it will usually ship the same day or the next business day (excluding weekends and holidays).
[ STEP3 ] Shipping Notification Email
We will send you an email with a tracking number. Please note that the customer is basically responsible for shipping costs associated with cancellations and changes after shipment. Regarding the delivery of the product, it will be delivered by postal express.
[ STEP4 ] Product arrival
If the product does not arrive, please contact logistics company or customs and provide the invoice number, or contact us.
[ STEP5 ] When returning or exchanging
Please contact us via email and we will provide you with return instructions. Check this out for more info.
[About changes and cancellations after ordering]
Changes or cancellations can only be made when an order is ready to ship. We cannot change or cancel products while waiting for shipment or after shipment. If you are interested, please contact us.
[About sales price and stock]
・About selling price
Product prices are subject to change without notice. Thank you for your understanding.
・About stock
Regarding the inventory display of the product, even if it is displayed as "in stock", it may be out of stock due to rush orders caused by advertisements. In order to allow customers to shop with peace of mind, we attach great importance to inventory management, but please understand that the above situation may occur.
[About Email Newsletter]
We provide beneficial information such as sales information and new product information. If you would like to change or stop receiving email magazines, please contact us.
[Product information about release and sale]
Product information (dimensions, specifications, etc.) published or sold is subject to change without notice. Thank you for your understanding.
About Payment Method
[pay by credit card]
The following credit cards are accepted.
·Visa
·MasterCard
·American Express
·JCB
·Diners Club
·Maestro
[Paypal]
It depends on the expiration date and contract content of the credit card registered with PayPal. Please check with your card company or PayPal Inc.
[C.O.D.]
Payment method: Only cash is accepted.
* We cannot accept the specifications of the delivery company according to the customer's request.
Information on how to use the AMY COULEE Online Store
[ STEP1 ] Order
After adding the desired items to the shopping cart and setting the delivery address and payment method, the order confirmation screen will be displayed. Please check the contents, if there are no errors, your order will be completed.
[ STEP2 ] Order Confirmation
After completing your order, we will automatically send you an order confirmation email. If you have not received the email at this time, please check your email address again, it may be that you have received spam, entered the wrong email address, or received incorrect settings. If an item is out of stock after you place your order, we will notify you by email. Also, if the shipping warehouse has stock, it will usually ship the same day or the next business day (excluding weekends and holidays).
[ STEP3 ] Shipping Notification Email
We will send you an email with a tracking number. Please note that the customer is basically responsible for shipping costs associated with cancellations and changes after shipment. Regarding the delivery of the product, it will be delivered by postal express.
[ STEP4 ] Product arrival
If the product does not arrive, please contact logistics company or customs and provide the invoice number, or contact us.
[ STEP5 ] When returning or exchanging
Please contact us via email and we will provide you with return instructions. Check this out for more info.
[About changes and cancellations after ordering]
Changes or cancellations can only be made when an order is ready to ship. We cannot change or cancel products while waiting for shipment or after shipment. If you are interested, please contact us.
[About sales price and stock]
・About selling price
Product prices are subject to change without notice. Thank you for your understanding.
・About stock
Regarding the inventory display of the product, even if it is displayed as "in stock", it may be out of stock due to rush orders caused by advertisements. In order to allow customers to shop with peace of mind, we attach great importance to inventory management, but please understand that the above situation may occur.
[About Email Newsletter]
We provide beneficial information such as sales information and new product information. If you would like to change or stop receiving email magazines, please contact us.
[Product information about release and sale]
Product information (dimensions, specifications, etc.) published or sold is subject to change without notice. Thank you for your understanding.
About Payment Method
[pay by credit card]
The following credit cards are accepted.
·Visa
·MasterCard
·American Express
·JCB
·Diners Club
·Maestro
[Paypal]
It depends on the expiration date and contract content of the credit card registered with PayPal. Please check with your card company or PayPal Inc.
[C.O.D.]
Payment method: Only cash is accepted.
* We cannot accept the specifications of the delivery company according to the customer's request.
